{"id":32468,"date":"2026-08-13T00:00:00","date_gmt":"2026-08-13T00:00:00","guid":{"rendered":"https:\/\/angelboss.com.br\/2026\/08\/13\/324325-robo-concierge-com-ia-da-foco-e-destaque-no-encatho-2026\/"},"modified":"2026-08-13T00:00:00","modified_gmt":"2026-08-13T00:00:00","slug":"324325-robo-concierge-com-ia-da-foco-e-destaque-no-encatho-2026","status":"publish","type":"post","link":"http:\/\/angelboss.com.br\/en\/2026\/08\/13\/324325-robo-concierge-com-ia-da-foco-e-destaque-no-encatho-2026\/","title":{"rendered":"Rob\u00f4-concierge com IA da Foco \u00e9 destaque no Encatho 2026"},"content":{"rendered":"<p>A digitaliza\u00e7\u00e3o do registro de h\u00f3spedes e a integra\u00e7\u00e3o entre sistemas de gest\u00e3o fazem parte das mudan\u00e7as recentes na opera\u00e7\u00e3o dos meios de hospedagem. Nesse contexto, a <a rel=\"follow\" href=\"https:\/\/focomultimidia.com\/\">Foco Tecnologia<\/a> participa do <a rel=\"follow\" href=\"https:\/\/encatho.com.br\/\">37\u00ba Encatho &amp; Exprotel<\/a>, realizado de 11 a 13 de agosto, em Florian\u00f3polis (SC), com atualiza\u00e7\u00f5es em tecnologias de gest\u00e3o, conectividade e automa\u00e7\u00e3o para o setor hoteleiro.<\/p>\n<p>Entre essas mudan\u00e7as est\u00e1 a <a rel=\"follow\" href=\"https:\/\/www.gov.br\/turismo\/pt-br\/acesso-a-informacao\/acoes-e-programas\/programas-projetos-acoes-obras-e-atividades\/ficha-nacional-de-registro-de-hospedes\">Ficha Nacional de Registro de H\u00f3spedes em formato digital, a FNRH Digital<\/a>. Institu\u00edda pelo Minist\u00e9rio do Turismo e desenvolvida em parceria com o Serpro, a plataforma substitui a ficha f\u00edsica e contempla etapas de pr\u00e9-check-in, check-in e checkout. O sistema tamb\u00e9m <a rel=\"follow\" href=\"https:\/\/www.gov.br\/turismo\/pt-br\/acesso-a-informacao\/acoes-e-programas\/programas-projetos-acoes-obras-e-atividades\/ficha-nacional-de-registro-de-hospedes\/modulo-meio-de-hospedagem\/meios-de-hospedagem-com-pms\">permite integra\u00e7\u00e3o com PMS por meio de API<\/a>.<\/p>\n<p>Segundo a <a rel=\"follow\" href=\"https:\/\/focomultimidia.com\/\">Foco Tecnologia<\/a>, seu PMS participou dos testes de conex\u00e3o com o sistema do Minist\u00e9rio do Turismo e permite a transmiss\u00e3o das informa\u00e7\u00f5es da hospedagem por meio dessa integra\u00e7\u00e3o. A estrutura tecnol\u00f3gica da empresa tamb\u00e9m contempla conex\u00f5es relacionadas \u00e0 distribui\u00e7\u00e3o, Revenue Management, automa\u00e7\u00e3o, pagamentos e 800 canais de venda.<\/p>\n<p>Em 2026, a Foco completa 20 anos de atua\u00e7\u00e3o. Desde 2015, a empresa direciona suas atividades ao setor hoteleiro e, de acordo com dados institucionais atualizados, re\u00fane aproximadamente <strong>2.700 clientes<\/strong>.<\/p>\n<p>Em 2025, a empresa lan\u00e7ou uma nova extranet com o objetivo de concentrar diferentes ferramentas da opera\u00e7\u00e3o hoteleira em um mesmo ambiente. A estrutura passou a reunir recursos como Channel Manager, motor de reservas, site hoteleiro, automa\u00e7\u00e3o de pagamentos, PMS e funcionalidades relacionadas \u00e0 experi\u00eancia do h\u00f3spede.<\/p>\n<p>No Encatho &amp; Exprotel 2026, a Foco amplia a estrutura do PMS com o lan\u00e7amento dos m\u00f3dulos de <strong>caixa, estoque e governan\u00e7a<\/strong>. O m\u00f3dulo de caixa re\u00fane informa\u00e7\u00f5es sobre entradas, sa\u00eddas e movimenta\u00e7\u00f5es, al\u00e9m de recursos para abertura e fechamento, concentrando registros financeiros ligados \u00e0 rotina operacional. O m\u00f3dulo de estoque permite acompanhar itens e suas movimenta\u00e7\u00f5es no empreendimento, enquanto o m\u00f3dulo de governan\u00e7a gerencia atividades relacionadas \u00e0 limpeza e \u00e0 prepara\u00e7\u00e3o das unidades habitacionais, com acompanhamento do status dos quartos, distribui\u00e7\u00e3o de tarefas e controle das rotinas das equipes.<\/p>\n<p>Outro destaque apresentado no evento \u00e9 o pr\u00e9-lan\u00e7amento do <strong>Otheo AI<\/strong>, rob\u00f4-concierge baseado em intelig\u00eancia artificial, desenvolvido para auxiliar hoteleiros na consulta e execu\u00e7\u00e3o de atividades operacionais. A ferramenta funciona por aplicativo e permite que o gestor interaja com informa\u00e7\u00f5es e funcionalidades do sistema diretamente pelo celular, proporcionando mais mobilidade na gest\u00e3o e mais tempo para se dedicar \u00e0 hospitalidade.<\/p>\n<p>Por meio de comandos em linguagem simples, o Otheo AI poder\u00e1 ser utilizado para consultar reservas e disponibilidade, acessar informa\u00e7\u00f5es do calend\u00e1rio, atualizar tarifas, realizar bloqueios, elaborar or\u00e7amentos, acompanhar dados financeiros relacionados \u00e0s reservas e atender a outras demandas do cotidiano hoteleiro.<\/p>\n<p>A utiliza\u00e7\u00e3o da IA tamb\u00e9m prop\u00f5e uma nova forma de intera\u00e7\u00e3o com o sistema. Em vez de depender exclusivamente da navega\u00e7\u00e3o entre diferentes telas para localizar informa\u00e7\u00f5es ou executar determinadas a\u00e7\u00f5es, o usu\u00e1rio poder\u00e1 fazer solicita\u00e7\u00f5es diretamente ao assistente, que funciona como uma camada integrada aos dados e \u00e0s funcionalidades da plataforma.<\/p>\n<p>Com os lan\u00e7amentos apresentados em 2026, a <a rel=\"follow\" href=\"https:\/\/focomultimidia.com\/\">Foco&nbsp;Tecnologia<\/a> passa a reunir, no sistema Rooms, tecnologias relacionadas a diferentes etapas da jornada operacional dos meios de hospedagem.<\/p>\n<p>A participa\u00e7\u00e3o no Encatho &amp; Exprotel marca uma nova etapa na evolu\u00e7\u00e3o tecnol\u00f3gica da empresa, com a amplia\u00e7\u00e3o das funcionalidades voltadas \u00e0 gest\u00e3o hoteleira e a incorpora\u00e7\u00e3o da intelig\u00eancia artificial como recurso aplicado \u00e0s atividades operacionais dos meios de hospedagem.<\/p>\n<p><img src='https:\/\/api.dino.com.br\/v2\/news\/tr\/324325?partnerId=4593' alt=\"\" style=\"border:0px;width:1px;height:1px;\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>Foco Tecnologia participou do 37\u00ba Encatho &#038; Exprotel, realizado de 11 a 13 de agosto em Florian\u00f3polis, e apresentou atualiza\u00e7\u00f5es em seu sistema de gest\u00e3o hoteleira, novos m\u00f3dulos operacionais e o pr\u00e9\u2011lan\u00e7amento do Otheo AI, rob\u00f4\u2011concierge baseado em intelig\u00eancia artificial para consultas e execu\u00e7\u00e3o de tarefas no sistema.<\/p>","protected":false},"author":3,"featured_media":32469,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_angie_page":false,"page_builder":"","footnotes":""},"categories":[315],"tags":[342,324,340,323,378],"class_list":["post-32468","post","type-post","status-publish","format-standard","has-post-thumbnail","category-noticias-corporativas-dino","tag-empreendedorismo","tag-negocios","tag-startups","tag-tecnologia","tag-turismo-e-viagem"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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